Return & Exchange

Returns & Exchanges

How do I place a return or exchange?

We're sorry you didn't like your OA. Please reach out to customerservice@organicauthority.com with your order number and the products you'd like to exchange or return, and we'll take care of the rest.

Help! I can’t find my return slip.

Don’t worry—OA packages don’t include return slips. Just reach out to customerservice@organicauthority.com and we’ll help you place your return or exchange.

What’s your return policy?

All returns must be processed within 30 days of receiving the order.

To place a return, or if you are having trouble making a return within the 30 day timeframe, please reach out to customerservice@organicauthority.com .

Order # must be provided to place a return, and you will be refunded in full to your original form of payment. Please note, your original shipping charges are not refundable.

How long does it take to process a return?

Credit card refunds usually take 5-10 business days to appear on your statement.

What should I do if I receive the wrong product?